For support inquiries, please go to
My Account->My Licenses and Downloads page and use I need support button (see image below). In case you don't see I need support button near your extension license title, there may be 2 reasons for this:
- Your license is not registered with your Magento installation. In this case use Register and download button and follow registration instructions.
- Your license support period is expired. In this case you can use Extend support period button.
Thank you for your patience and understanding!